The Lake Louise Gondola
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Contact Us - We want to hear from you!

Please feel free to contact us with any questions you may have. Our customer service representatives are always glad to help!

Contact Information

For General Information
Local 1(403) 522-3555
Toll Free: 1(877) 956-8473

Group Bookings
(403) 522-1341

Mailing Address
The Lake Louise Gondola
PO Box 5
Lake Louise, Alberta, Canada
T0L 1E0


map of Lake Louise

Interactive Map - Getting here is easy!


Experience Lake Louise - Our New Village Shop!

Visit our new shop (Experience Lake Louise) located at the Samson Mall in the village of Lake Louise for the following:

Summer Services
• Lake Louise Gondola Ticket sales.
• Accommodation bookings.
• National Park activity information and tour booking.
• Lake Louise branded clothing and souvenir sales.

Winter Services
• 2016/17 Lake Louise Season Pass sales.
• Helicopter Tours / Heli Snowshoeing.
• Dog Sledding.
• Snowmobile Tours.
• Sleigh Rides.
• Cave Tours.
• Ice Walks.
• Guided Snowshoe Tours.
• Helicopter and Cat Skiing.

Note: Services will be expanding in the near future.

Contact Information

Experience Lake Louise
The Lake Louise Ski Resort
#2, Building B
Samson Mall
201 Village Rd
Lake Louise, Alberta, Canada
T0L 1E0

Phone toll free: 1 (844) 568-4731
Phone Local: 1 (403) 522-1319

Hours of Operation

Summer Hours: 8:00 a.m. to 7:00 p.m.

*Hours shown are subject to change.


Our Hours of Operation

The Lodge of the Ten Peaks

Open for Summer from May 13 to Oct 10, 2016

May 13 - June 19:
9:00 am to 4:00 pm
Last ticket sold 4:00pm

June 20 - July 31:
8:00am to 5:30pm
Last ticket sold 5:30pm

Aug 1 - Sept 11:
8:00am to 6:00pm
Last ticket sold 6:00pm

Sept 12 - Oct 10:
9:00am to 4:00pm
Last ticket sold 4:00pm


complementary hotel transportationComplimentary Hotel Transportation

Effective May 13 to June 19, 2016

Departs Chateau Lake Louise:
8:45am, 9:30am, 10:30am, 12:30pm, 1:30pm, 2:30pm, 3:30pm

Departs Deer Lodge:
8:50am, 9:35am, 10:35am, 12:35pm, 1:35pm, 2:35pm, 3:35pm

Departs Lake Louise Campground:
8:55am, 9:40am, 10:40am, 12:40pm, 1:40pm, 2:40pm, 3:40pm

Departs Samson Mall:
9:00am, 9:45am, 10:45am, 12:45pm, 1:45pm, 2:45pm, 3:45pm

RETURNS to Village Hotels:
9:15am, 10:00am, 12:00pm, 1:00pm, 2:00pm, 3:00pm, 4:00pm, 4:30pm, 5:00pm, 5:30pm, 6:00pm and 6:30pm

Note: This shuttle is only available for guests going to the Lake Louise Sightseeing Gondola. Have questions? Call us at: 1(877) 956-8473.

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