The Lake Louise Gondola
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Independent Disabled Traveler's Information

The following information is meant to assist individuals with disabilities to access the facilities at the Lake Louise Ski Area. We are not 100% wheelchair accessible, but please see what we offer.
 

Accessibility Options

Parking
On-hill shuttle serviceDesignated disabled parking spaces are located along the wooden fence in the main parking lot (lot #2), located at the top of the path behind Whiskyjack Lodge. A phone is also available here, please look for the yellow phone box, and dial '0' for assistance.

*Please note: A disabled parking placard must be displayed in vehicles parked in these designated parking spots. If you are renting a car we suggest that you bring your home issued permit.


Lodge Access
Paved pathways allow for wheelchair access from the main designated disabled parking area to both Whiskyjack Lodge and The Lodge of the Ten Peaks. Follow the signs along the wooden fence to access both lodges.


Washroom Access
A designated wheelchair accessible washroom is located in the Whiskyjack Lodge only. Ladies washrooms are also wheelchair accessible in the Whiskyjack Lodge. Men’s washrooms are wheelchair accessible in The Lodge of the Ten Peaks.


Lodge Services
Visit The Lodge of the Ten Peaks for a quick snack or enjoy casual dining in the licensed restaurant or cafeteria.
You will also find gift shops located on two floors of The Lodge of the Ten Peaks.


Guest Service Wheelchairs
Complimentary wheelchairs are available at both The Lodge of the Ten Peaks and at the top of the Grizzly Sightseeing Lift and Gondola. Please check with our friendly Guests Services staff for availability. Phone: (403) 522-3555.


Transportation to the Lift/Gondola
Paved sidewalks lead from The Lodge of the Ten Peaks to the ramps at the Bear’s Den where all guests attend our Visitor’s Welcome prior to loading the lift/gondola. Directions to the lift are available at Guest Services. A complimentary shuttle is available for transport between the Grizzly Sightseeing Lift and Gondola and both The Lodge of the Ten Peaks in the base area, and The Wildlife Interpretation Centre at the top.

*Please Note: Passengers in a wheelchair or with a scooter will be assisted to load/unload the shuttle without their apparatus. Please advise Guest Services of your needs.


Guide Dogs
Guide dogs are permitted access on the Grizzly Sightseeing Lift and Gondola and to accompany a disabled guest in all our lodge facilities.


Lift Access
Our Mountain Greeters will be able to offer you assistance with loading or unloading the lift carriers. If required, the carriers can be slowed down or fully stopped to assist the individual to load/unload. To assist you best, please advise our Mountain Greeters of your specific needs. Enjoy the magnificent view from your choice of an open chair or fully enclosed gondola car.

*Please Note: Passengers in a wheelchair or with a scooter will be assisted in loading/unloading the lift carriers (both open chairs and gondola cars) without their apparatus. Please advise our Mountain Greeters of your specific needs.


Wildlife Interpretation Centre Access
Our Mountain Greeters will gladly offer assistance to either level of this lodge. The Wildlife Interpretation Centre is located on the upper level while the non-wheelchair-accessible washrooms are located on the lower level.


complementary hotel transportationComplimentary Hotel Transportation

Valid Aug 1 to Sept 7, 2014

Departs Chateau Lake Louise:
9:30am, 10:30am, 12:30pm, 2:30pm, 3:30pm, 4:30pm, 5:55pm

Departs Deer Lodge:
9:35am, 10:35am, 12:35pm, 2:35pm, 3:35pm, 4:35pm, 6:00pm, 6:35pm

Departs Lake Louise Campground:
9:40am, 10:40am, 12:40pm, 2:40pm, 3:40pm, 4:40pm, 6:05pm, 6:40pm

Departs Samson Mall:
9:45am, 10:45am, 12:45pm, 2:45pm, 3:45pm, 4:45pm, 6:10pm, 6:45pm

Departs The Great Divide Lodge:
8:30am, 5:30pm

RETURNS to Village Hotels:
9:15am, 10:00am, 12:00pm, 2:00pm, 3:00pm, 4:00pm, 5:00pm, 6:15pm, 7:00pm, *7:30pm,8:00pm, 8:30pm, 9:00pm

RETURNS to The Great Divide Lodge:
11:00am, 5:00pm

*September 6th & September 7th last bus to Town 7:30pm.

Note: This shuttle is only available for guests going to the Lake Louise Sightseeing Gondola. Have questions? Call us at: 1(877) 956-8473.

 

Lodge of the Ten Peaks

The Lodge of the Ten Peaks

This award-winning lodge is a beautiful venue for conventions, receptions or any special event! Click below for more information

 
 
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